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FREQUENTLY ASKED QUESTIONS

GENERAL QUESTIONS:

Do I need an Account to Order?

How Can I contact you?

How Quickly will you respond to my email?

Discount Code Policies

shipping and handling

Shipping Times

Shipping

Can I change my shipping address after my order is placed?

Where is Zen Heavens located and where do you ship your products from?

What if I don't receive my Item?

Orders and Payments

How long does it take to process my order?

What Payment methods do you Accept?

How secure is my Online order?

Returns and Cancellations

How can I change or cancel my order?

What is the Procedure if I want to return an item?

How long is the return process?

Product Questions

The product I received was damaged. What should I do?

Product added to your Cart

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